General Ticket and Account Information
Will Call
Student Tickets
Faculty & Staff Tickets
Football Tickets
Basketball / Volleyball Tickets
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GENERAL INFORMATION |
What is the age limit for my child to get in free?
Children two and under are admitted free of charge, provided they sit on your lap and do not interfere with other fans' game experience. Children three years of age and over require a ticket to all Rams sports events.
What are accessibility options for guests with disabilities?
In accordance with ADA requirements, easy access and wheelchair seating options are available on both a season and single game basis. Please contact the Rams Ticket Office at (800) 491-RAMS (7267) for specific seating options and availability or online at CSURams.com/tickets for any specific event.
When do doors/gates open for Rams sports?
Football: 1.5 hours before kickoff
Basketball: 1 hour before tipoff
Volleyball: 1 hour before first set
What facilities have clear bag policies in effect?
Clear bag policies are in effect at Canvas Stadium and Moby Arena. Approved bags include clear plastic, vinyl, or PVC bags that do not exceed 12”x6”x12”; one-gallon clear, re-sealable plastic storage bags; small clutch bags no larger than 4.5” x 6.5” (approximately the size of a hand) with or without a handle or strap. Prohibited bags include but are not limited to purses, backpacks, diaper bags, binocular cases, camera cases, fanny packs, luggage, seat cushions with a zipper, any bag larger than the permissible size, and any bag that is not clear.
I can't find my tickets, what do I do?
Online ticket management through CSU Account Manager is free and recommended for use to access mobile tickets, forward to a friend, or show on your mobile device for game entry. Mobile ticketing provides fans the flexibility to access their tickets via their mobile device quickly and easily.
Season ticket holders and mini plan buyers need their ticket account number or account email in order to log in. Please contact the Rams Ticket Office at (800) 491-RAMS (7267) if you need assistance with your account number or account email. If you have forgotten your account password, please click HERE and follow the instructions using your account email. The Rams Ticket Office will only honor reprint requests from the patron of record on the account and reserves the right to decline any ticket replacement or reprint request.
What kinds of payment do you accept?
The Rams Ticket Office accepts cash, check, Visa, Mastercard, Discover and American Express. Please make all checks out to "CSU Athletics". Checks are not accepted for Day of Game ticket purchases.
May I return tickets purchased from the Rams Ticket Office?
All Rams Ticket Office sales are final. There are no refunds, cancellations or exchanges. Colorado State University reserves the right to change game times, dates or locations with no refunds.
What are Ram Points and how do they impact my opportunities as a ticket holder?
Ram Points is a priority reward system developed to benefit those who support the Rams! Ram Points are earned through your financial support, loyalty, and affinity to CSU. The intent of the system is to reward various forms of loyalty and support (like season ticket holding), while enabling new donors to acquire appropriate benefits in recognition of their level of financial support to the Ram Club. Ram Points and specifically Ram Points Rankings are used to determine priority when allocating seat assignments for away games, allocating parking lot assignments for away games, determining hierarchy for seating improvement and selection and other special athletic opportunities.
Ticket Holders may login to their CSU Account Manager online and view their Ram Points Total. To learn more about Ram Points and the various ways to earn them, click HERE.
What is the Ram Club and does having season tickets qualify me as a member?
The Ram Club and its members provide CSU’s nearly 400 Rams student-athletes with the resources that they need to excel, both academically and athletically. A Ram Club member is anyone who has made a gift of any amount to any CSU Athletics fund from December 1 through November 30, annually.
Though seat-related contributions and VIP area contributions are no longer considered tax-deductible by the IRS and per the federal tax law that went into effect on January 1, 2018, the Ram Club recognizes ticket holders who make those contributions as Ram Club members. Ram Club memberships support athletics scholarships, capital projects and all of the programs' operational budgets and are critical to our mission to Educate, Engage, and Excel.
Click HERE for more information on the Ram Club and how you can become a member. To get in touch with the Ram Club, please email ramclub@ccolostate.edu or call (970) 491-4666.
I have a question that is not answered here. How can I get an answer?
The best way to get your question answered is to email us at ramtix@colostate.edu or to call the Rams Ticket Office at (800) 491-RAMS (7267).
ACCOUNT INFORMATION POLICIES
How do I change the contact information on my account?Ticket Holders may make changes to their contact information by logging into their CSU Account Manager online and clicking “edit my profile.” If a contact information change is requested via email or mail, the request must include:
Account Name
Account #
Old Address/Email/Phone Number
New Address/Email/Phone Number
Only primary account holders can request changes to the contact information on their account. Requests submitted via mail must also include the primary account holder’s signature and requests submitted via email must be sent to ramtix@colostate.edu from the email address on the primary account holder’s account. Contact information changes on accounts may not be requested over the phone.
Can I add a name or change the name on my ticket account?
Changes to the primary account holder name on a ticket account are not permitted. Accounts may not change ownership from one ticket holder to another.
Primary account holders may request to have their spouse’s name added onto an existing account. Please refer to the FAQ about changing contact information on accounts for instructions on how to have a spouse’s name added to an account.
Can I transfer my season tickets to another account?
A primary account holder may transfer season tickets from their account to another account by completing and submitting a Ticket Transfer Form. The Ticket Transfer form requires signatures from both the primary account holder transferring the tickets and the primary account holder receiving the tickets.
The Rams Ticket Office reserves the right to request supplementary documentation and reasonably deny transfer requests.
Please contact us at (800) 491-RAMS (7267) or ramtix@colostate.edu to get Ticket Transfer paperwork sent to you.
Can I sell my season tickets for a specific game?
The Rams Ticket Office’s partnership with StubHub allows season ticket holders to post their season tickets on a single-game basis to the StubHub Marketplace for purchase.
Online ticket management through CSU Account Manager allows you to quickly and easily list your tickets for sale. Please contact us at (800) 491-RAMS (7267) or ramtix@colostate.edu for assistance on how to set up your account and list tickets on the StubHub marketplace.
Can Ram Points be transferred between accounts?
The Ram Club Office will only facilitate and grant requests to transfer Ram Points in the event of:
- Divorce
- Separation of an owner or primary stakeholder with their business or corporation
Otherwise, Ram Points cannot be transferred. The Ram Club reserves the rights to request supplementary documentation from the primary account holders involved and reasonably deny any Ram Points transfer requests. To request a transfer of Ram Points, please email rampoints@colostate.edu or call (970) 491-2222.
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WILL CALL |
When is Will Call Open?
The Rams Ticket Office operates Will Call at the McGraw Athletic Center Ticket Office (1005 W Plum St) during regular office hours, M - F 11:00 AM - 4:00 PM. Will Call is transferred to the appropriate venue's ticket office for every event.
Canvas Stadium
Ticket Office/Will Call is located near the NW corner of the stadium.
The Box Office opens 4 hours prior to game time and closes at the end of half-time.
Moby Arena
North entrance (windows on right hand side of the doors)
Will Call is open:
1 hour prior to game time until the end of halftime (basketball)
1 hour prior to game time until the end of second set (volleyball)
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CSU STUDENT TICKETS |
New students are required to activate their account with the Rams Ticket Office prior to claiming tickets online. Returning students can claim tickets online by clicking "Log-In" under the students menu on the main ticket homepage at CSURams.com/tickets. For further information on student tickets and a claiming schedule please click HERE.
Students who have graduated, are not presently enrolled as a full-time fee paying CSU student or who are no longer matriculating students at the CSU, are no longer eligible to claim student tickets.
How many tickets can students claim?
Students can claim one (1) student ticket for any regular season ticketed home athletic event (Football, Volleyball, Men’s Basketball, Women’s Basketball).
Students may purchase one additional student ticket per event for a guest who has a valid ID to another two or four year institution of higher learning or a high school. Student guests otherwise will not be admitted without an ID.
Do I have to claim student tickets in advance?
CSU students may enter any regular season home event for volleyball, football, women’s basketball, and men’s basketball free of charge with their Ram Card. Post-season, NCAA, and special events are charged events.
We strongly encourage all students to claim tickets in advance to ensure access to that event.
What are accessibility options for students with disabilities?
In accordance with ADA requirements, easy access and wheelchair seating options are available for students. When claiming tickets online, please select the ADA option. Please contact the Rams Ticket Office at (800) 491-RAMS (7267) for specific seating options and availability.
How do I enter the student sections at events?
Students are required to show or swipe their valid student Ram Cards at the student gate for entry. Student entry is located at the Southeast entrance of Canvas Stadium and Southeast entrance at Moby Arena.
Where do I get my Student ID/Ram Card?
Ram Cards can be picked up at the Ram Card Account & ID Center located in the Lory Student Center Room 271 between the hours of 7:45 AM - 4:45 PM, Monday-Friday. State or Federally issued identification and student identification number will be required for pick up. Please note that high school ID's will NOT be accepted. More information can be found HERE.
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CSU FACULTY / STAFF |
Eligible CSU Faculty/Staff employed at CSU(Fort Collins campus) and working 50% or more of a FTE position may purchase Football, Volleyball and Basketball season tickets at the Faculty/Staff discounted rate of 20%. In order to verify your status, the Rams Ticket Office will annually audit those Faculty/Staff receiving the discount. For more information regarding the CSU Faculty/Staff season ticket discount, please contact the Rams Ticket Office at ramtix@colostate.edu or call (800) 491-RAMS (7267).
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FOOTBALL TICKETS |
The Rams Ticket Office sends season ticket renewal invoices to ticket holders several months prior to the season. Renewal invoices are comprehensive; the balance due will include all football season ticket items in an account including but not limited to parking passes, seat-related contributions for priority and premium seating, and VIP area contributions if applicable.
Initially, renewal invoices are sent to the primary email address on an account. The Rams Ticket Office will send reminders to and follow up with any customers who have a balance due after a certain timeframe.
Renewal Invoices may be paid via any of the following methods:
Online | CSU Account Manager (Preferred Method)
Phone | (800) 491-RAMS (7267)
Mail or In-Person | 751 W Pitkin St., Canvas Stadium Ticket Office, Fort Collins, CO 80523
Business Hours: 8:00 AM - 5:00 PM M-F
The Rams Ticket Office accepts cash, check, Visa, Mastercard, Discover and American Express and offers monthly payment plan options. Please make all checks out to “CSU Athletics". Checks are not accepted for Day of Game ticket purchases.
What is a football seat-related or VIP area contribution?
Ticket Holders who sit in a priority or premium section for football are required to pay a per-seat contribution on top of the season ticket cost. Ticket Holders who would like access into the OCR Field Club or New Belgium Porch, which are collectively referred to as "football VIP areas", must pay a per-pass contribution. Neither seat-related contributions nor VIP area contributions are tax-deductible per the federal tax legislation that went into effect on January 1, 2018.
Only 20% the seats in Canvas Stadium require a per-seat contribution. To view prices, click HERE.
What can I bring into the game?
Click HERE for game-day policies.
When will you know kickoff times?
Known kickoff times are listed in advance of the season. All other times can be announced as late as 6-12 days in advance of the game due to television rights as negotiated by the Mountain West Conference. Please visit CSURams.com to see all game time updates.
What are accessibility options for guests with disabilities?
In accordance with ADA requirements, easy access and wheelchair seating options are available on both a season and single game basis. Please contact the Rams Ticket Office at (800) 491-RAMS (7267) for specific seating options and availability or online at CSURams.com/tickets for any specific event.
How do I get to a Rams Football game? And what are the parking prices?
Click HERE for all Game Day Parking and Transportation information.
How can I improve my football season ticket location?
Renewed Season Ticket Holders have the opportunity to improve their seat location prior to each season based on available inventory. Following the renewal deadline, the Rams Ticket Office will contact all renewed ticket holders who have expressed interest in improving their seat location in order of Ram Points ranking and offer any inventory available at that time.
Season Ticket Holders interested in improving their seat location should contact the Rams Ticket Office at (800) 491-RAMS (7267) or ramtix@colostate.edu. Additionally, ticket holders should note their interest in improving their seat location on their season ticket renewal.
Can I purchase additional football season tickets?
Season Ticket Holders may purchase additional season tickets during their improvement window. Additional season tickets are considered a new purchase, and therefore may not be allocated with the current season tickets unless the account holder is willing to move to a new location (pending available inventory).
When are football season tickets distributed?
CSU Athletics transitioned to mobile ticketing and parking in preparation for the 2020 football season. Season Ticket Holders who opted out of mobile ticketing and parking will receive their printed season tickets and parking roughly 15-35 days before the start of the season at the address on file with the Rams Ticket Office. Mobile season tickets and parking will be loaded onto your CSU Account Manager in a similar time frame.
When will Rams Football single game tickets be mailed?
Single game tickets ordered prior to the season are mailed in mid-August separately from your season tickets. Single game ticket orders placed after the season begins are mailed within 3 business days of the order. Orders placed within one week of the game are only available for mobile delivery.
How do I purchase football away game tickets?
Season ticket members may request away game tickets during the renewal process. Please log into your CSU Account Manager and access the additional ticket application. Exact seating locations will be determined by Ram Club points. Please note that the home institution determines the sections allotted to the visiting team. Depending on availability away game tickets may be listed online for purchase.
When will football away game tickets be mailed?
Away game tickets are mailed approximately 16 days prior to each game. Away game tickets also become available at Will Call at the Rams Ticket Office at this same time. Please note that will call tickets to away games are required to be claimed two business days prior to the event if you wish to retrieve them from the McGraw Athletic Ticket Office. After this time, will call tickets to away games will only be available at the CSU Player Pass List will call window at the road stadium.
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BASKETBALL / VOLLEYBALL TICKETS |
The Rams Ticket Office sends season ticket renewal invoices to ticket holders a few months prior to each season. Renewal invoices for each respective sport are comprehensive; the balance due will include all season ticket items in an account including but not limited to parking passes and seat-related contributions, if applicable.
Initially, renewal invoices are sent to the primary email address on an account. The Rams Ticket Office will send reminders to and follow up with any customers who have a balance due after a certain timeframe.
Renewal Invoices may be paid via any of the following methods:
Online | CSU Account Manager (Preferred Method)
Phone | (800) 491-RAMS (7267)
Mail or In-Person | 751 W Pitkin St., Canvas Stadium Ticket Office, Fort Collins, CO 80523
Business Hours: 8:00 AM - 5:00 PM M-F
The Rams Ticket Office accepts cash, check, Visa, Mastercard, Discover and American Express and offers monthly payment plan options. Please make all checks out to “CSU Athletics.”
What is a basketball seat-related contribution?
Ticket Holders who sit in a priority section for men’s basketball are required to pay a per-seat contribution on top of the season ticket cost. Priority seat-related contributions are not tax-deductible per the federal tax legislation that went into effect on January 1, 2018.
To view men’s basketball prices, click HERE.
What are accessibility options for guests with disabilities?
In accordance with ADA requirements, easy access and wheelchair seating options are available on both a season and single game basis. Please contact the Rams Ticket Office at (800) 491-RAMS (7267) for specific seating options and availability or online at CSURams.com/tickets for any specific event.
When are Basketball/Volleyball season tickets distributed?
CSU Athletics transitioned to mobile ticketing and parking in preparation for the 2020 football season. Season Ticket Holders who opted out of mobile ticketing and parking will receive their printed season tickets and parking roughly 15-35 days before the start of the season at the address on file with the Rams Ticket Office. Mobile season tickets and parking will be loaded onto your CSU Account Manager in a similar time frame.
When are Basketball/Volleyball single game tickets mailed?
Single game tickets ordered directly through the Rams Ticket Office prior to the season are mailed in mid-October separately from season tickets. Single game ticket orders placed after the season begins are mailed within 3 business days of the order. Orders placed within one week of the game only have delivery options of Will Call or emailed to the email address on file to print-from-home. All single game ticket orders via StubHub.com may be managed via the StubHub App on your smart phone or the delivery options available at the time of purchase.
Can I purchase additional Basketball/Volleyball season tickets?
Season ticket holders may purchase additional season tickets during their improvement window. Additional season tickets are considered a new purchase, and therefore may not be placed with the current season tickets unless the account holder is willing to move to a new location (pending available inventory).
How can I improve my Basketball/Volleyball seats?
Renewed Season Ticket Holders have the opportunity to improve their seat location prior to each season based on availability. Following the renewal deadline, the Rams Ticket Office will contact all renewed ticket holders who have expressed interest in improving their seat location in order of Ram Points ranking and offer any inventory available at that time.
Season Ticket Holders interested in improving their seat location should contact the Rams Ticket Office at (800) 491-RAMS (7267) or ramtix@colostate.edu. Additionally, ticket holders should note their interest in improving their seat location on their season ticket renewal.
How do I purchase Mountain West Tournament tickets?
Mountain West Tournament tickets are sold as all-session passes through the Rams Ticket Office. All-session passes are allocated in accordance with the Mountain West and CSU Post-Season Ticket Distribution Policy. Single game/session tickets are sold online through the Mountain West website or at the venue on the day of event based on availability.
How do I purchase NCAA Tournament tickets?
Colorado State University only receives NCAA Tournament tickets to the games in which the Rams are participating. Ticket information will be sent to season ticket holders at end of November (VB) or in early March (BB), if applicable. NCAA Tournament tickets are allocated in accordance with the NCAA and CSU Post-Season Ticket Distribution Policy.
