Colorado State University Athletics
Mobile Ticketing & Parking
Since the 2021-22 seasons, Colorado State Athletics has been using digital tickets and parking. This is your go to page for your questions and information on using digital tickets and parking.
On this page, you'll find links to FAQs (Frequently Asked Questions), step-by-step instructions on adding your tickets to your wallet, how to easily transfer tickets to anyone by using their cell number and videos on how to best utilize your digital tickets.
Important note: Once you receive your tickets from the ticket office, please add them to your wallet. This helps you because if there are time changes, they will adjust if the ticket is in your wallet automatically. Also, you will be alerted by your phone if it is in your wallet that it is nearing game time and to have it out for presentation, etc.
YOUR ACCOUNT - YOU ALWAYS HAVE YOUR TICKETS WITH YOU!
Perhaps the biggest advantage of digital tickets is that you will NEVER “leave your tickets at home” or “bring the wrong tickets to the game” anymore!! As long as you remembered your phone, you can access all of your tickets, any time!
If you added them to your Wallet (Apple or Android) they will always be there until you remove them!
If you didn’t add them to your wallet and you can’t find your email, go to CSURams.com/MyAccount to login to your account, and your tickets are listed there. You can add them to your wallet, and eventually transfer them to family/friends, or post them on StubHub!
WHAT ARE MOBILE TICKETS?
Mobile tickets at Colorado State provide maximum flexibility to CSU fans by putting your tickets and parking passes (if applicable) into the palm of your hand via your smartphone (iPhone or Android required). Beginning with the 2021 football season – and including all ticketed sports at Colorado State (volleyball, men’s, and women’s basketball) – mobile tickets are the most efficient way for fans to utilize their ticket and parking benefits.
HOW DO I MANAGE MY TICKETS?
Your first stop to manage tickets is the “My Account” section of the Colorado State Tickets homepage. After logging in, you will see available tickets and parking passes in your account. From there, you can view, transfer or resell your tickets right from your phone. Step-by-step guides and videos will be made available for fans prior to the arrival of season tickets into your account this summer.
WHAT ARE THE BENEFITS OF MOBILE TICKETS?
Mobile ticketing puts everything you need to have an enjoyable experience coming to a CSU event right into your pocket via your smartphone. No more remembering to grab your tickets before you leave home or making sure you grabbed the right tickets for that game.
- Entrance into the stadium is quicker and easier than ever before
- You can manage your tickets, included putting them on the secondary market or transferring them to a friend, much faster and securely
- Mobile tickets significantly reduce frequent issues associated with paper tickets including lost or stolen ticket, shipping delays, forgotten tickets, or counterfeit tickets
- Mobile tickets are more sustainable as the need to print, staple, and bind books together are no longer necessary
CAN I HAVE MULTIPLE TICKETS ON A SINGLE PHONE?
Yes! All of the tickets and passes you would normally receive in printed form will now be available on your smartphone.
WHAT IF I DON'T HAVE A SMARTPHONE OR I HAVE ADDITIONAL QUESTIONS ABOUT MOBILE TICKETING AT THIS TIME?
We understand change can bring about many questions. Click HERE to email a member of our ticket office and someone will be in touch as soon as possible to answer your questions.
WHAT IF I NEED HELP ON GAME DAY? NO SERVICE? BATTERY ISSUES?
Colorado State Athletics encourages fans to log in to their account and add their tickets to their mobile wallets as soon as they are available. Waiting to do so from the stadium could mean you are unable to do so with reliable cellular service. Canvas Stadium’s free WiFi network is available as well. If you are still unable to successfully access your mobile tickets on game day, attendants at the ticket office will be able to assist fans with valid IDs for their accounts.
WHAT IF I CAN'T SAVE MY TICKETS/PASSES TO MY PHONE?
When trying to add your tickets and/or parking passes to your phone via a browser, please use one of the following: Safari, Chrome, Edge, Firefox. If you are already using one of these browsers and the ticket/parking pass is not downloading into your Apple Wallet or Google Pay app, please adjust the privacy settings on your browser or switch to a different browser. Please avoid using incognito apps such as DuckDuckGo.
WHAT IF I DON’T HAVE AN IPHONE OR ANDROID SMARTPHONE?
If you do not have a smartphone that runs on iOS or Android, please contact the Rams Ticket Office at 970-491-RAMS for assistance.
CAN I STILL PRINT MY TICKETS FROM HOME?
Tickets will no longer include a print-at-home option. This decision was made to protect the integrity of your season tickets and prevent the fraud and counterfeit problems that have steadily increased in recent years.
HOW FAR IN ADVANCE CAN I ACCESS MY TICKETS?
Once the season ticket and mini-plan seat allocation and upgrade process has been completed, tickets and parking passes will be available in your account. The CSU Ticket Office anticipates access to tickets will be available in early August for Football and Volleyball.
Need help with mobile ticketing? Click HERE to send an email to our ticket office!
HOURS OF OPERATION
Ticket Sales: M-F 11:00 AM - 4:00 PM
Office Hours: M-F 8:00 AM - 5:00 PM
Office Hours: M-F 8:00 AM - 5:00 PM
Canvas Stadium Box Office: Open 4 hours before kickoff
Moby Arena Box Office (Basketball & Volleyball): Open 1 hour before event
Moby Arena Box Office (Basketball & Volleyball): Open 1 hour before event
TICKET OFFICE CONTACT
Canvas Stadium Ticketing Office751 W Pitkin St.
Fort Collins, CO 80523 (Directions)
(800) 491-RAMS (7267)
ramtix@colostate.edu